The problem
Thor Motor Coach (TMC) is recalling certain 2010-2011 Four Winds Montecito 38D, 38E, 40J, 42B, 42C motorhomes, equipped with an Iota ITS-50R transfer switch. The transfer switch may experience a heat related failure due to being exposed to high electrical loads when used in higher ambient temperatures.
The risk
If the transfer switch continues to be used, it can increase the risk of a fire.
The fix
TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a different brand of switch, free of charge. The recall began December 29, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000205.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Four Winds dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V679000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.