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Safety recall · 20V681000

Air bags: inflator module Volvo recall

Volvo Car USA reported this recall to NHTSA on November 4, 2020. It covers about 54,124 vehicles across 6 model years listed below. The repair is free.

Campaign
20V681000
Reported
Nov 4, 2020
Vehicles
54,124
Area
Airbags

The problem

Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.

The risk

Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.

The fix

Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V681000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2001 Volvo S602389F
2002 Volvo S601899F
2003 Volvo S601237F
2001 Volvo S801798F
2002 Volvo S80455D
2003 Volvo S80296D

Questions

Is the 20V681000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Car USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V681000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V681000 announced?

Volvo Car USA reported it to NHTSA on November 4, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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