The problem
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Rockport work trucks. The battery box installed on these vehicles may be inadequately welded, and could detach.
The risk
If the battery box detaches, it can increase the risk of a crash.
The fix
Forest River will notify owners, and dealers will inspect the battery box for proper welding, and if necessary install rivets to secure the battery box, free of charge. The recall began December 8, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-1252.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V688000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.