The problem
Autocar, LLC (Autocar) is recalling certain 2020-2021 Xpeditor and Legend vehicles. The transverse torque rod mounting bolts may not be properly tightened.
The risk
If the transverse torque rod mounting bolts are not properly tightened, the bolts may fail and become disconnected from the vehicle, increasing the risk of a crash, personal injury or property damage.
The fix
Autocar will notify owners, and dealers will inspect and properly tighten the bolts, free of charge. The recall began January 4, 2021. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2008.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V689000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.