The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2020 Discovery vehicles. A loose contact between the battery ground stud and the chassis may result in various electrical faults, possibly causing a loss of electrical power or the vehicle to shut down while driving.
The risk
If the vehicle shuts down or loses exterior lighting while driving there could be an increased risk of a crash.
The fix
Land Rover will notify owners, and dealers will replace the ground stud, free of charge. The recall began December 17, 2020. Owners may contact Land Rover customer service at 1-800-369-1000. Land Rover's number for this recall is N400.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V694000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.