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Safety recall · 20V741000

Parking brake Mitsubishi recall

Mitsubishi Motors North America reported this recall to NHTSA on November 30, 2020. It covers about 21,758 vehicles across 2 model years listed below. The repair is free.

Campaign
20V741000
Reported
Nov 30, 2020
Vehicles
21,758
Area
Brakes

The problem

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2016 Outlander and Outlander Sport vehicles. The rust prevention coating on the rear brake operating shafts could have been peeled off during the assembly process. As a result, water entering the rear brake caliper boot may cause the parking brake operating shafts to corrode and possibly bind.

The risk

If the parking brake operating shafts bind, the parking brakes may not engage or disengage fully. If the parking brakes do not engage properly, the vehicle could rollaway, increasing the risk of a crash.

The fix

MMNA will notify owners, and dealers will replace the rear brake caliper assemblies, free of charge. Owner letters were mailed May 4, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-005.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V741000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2016 Mitsubishi Outlander1718F
2016 Mitsubishi Outlander Sport1638F

Questions

Is the 20V741000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mitsubishi Motors North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V741000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V741000 announced?

Mitsubishi Motors North America reported it to NHTSA on November 30, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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