The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Discovery Sport and Range Rover Evoque vehicles. A software error may cause the instrument cluster to randomly alternate the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) without driver input to the display unit. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
The changing displays may cause driver distraction or confusion and possibly result in excessive speed, which can increase the risk of a crash.
The fix
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began January 19, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N516.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V751000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.