The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Coupe vehicles. An incorrect positive battery terminal cover was installed.
The risk
In the event of a rear crash, the incorrect cover can cause the 12-volt power supply to be compromised, preventing the vehicle doors from being opened from the outside, or the hazard warning lights from functioning, increasing risk of injury.
The fix
Audi will notify owners, and dealers will replace the positive terminal cover, free of charge. The recall began January 19, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 27i6.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V760000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.