The problem
Forest River, Inc. (Forest River) is recalling certain 2020-2021 XLR Boost Toy Hauler recreational vehicles. The Federal Placard and Cargo Carrying Capacity (CCC) label may state a lower weight than the actual weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk
An inaccurate weight on the Federal Placard can cause the vehicle to be overloaded, possibly causing damage to the tires and increasing the risk of a crash.
The fix
Forest River will notify owners and will provide a new Federal Placard and replace any damaged tires, free of charge. The recall began January 8, 2021. Owners may contact Forest River customer service at 1-574-642-0432. Forest River's number for this recall is 79-1257.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V767000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.