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Safety recall · 20V768000

Visibility: power window devices and controls Honda recall

Honda reported this recall to NHTSA on December 10, 2020. It covers about 268,655 vehicles across 5 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
20V768000
Reported
Dec 10, 2020
Vehicles
268,655
Area
Visibility & wipers

The problem

Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.

The risk

If the switch fails, it could overheat and smoke, increasing the risk of a fire.

The fix

Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V768000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2002 Honda CR-V016C
2003 Honda CR-V014C
2004 Honda CR-V013C
2005 Honda CR-V014C
2006 Honda CR-V013C

Questions

Is the 20V768000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Honda's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V768000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V768000 announced?

Honda reported it to NHTSA on December 10, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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