The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.
The risk
A bent or detached brake pedal plate decreases the contact area for the driver's foot and increases the risk of a crash.
The fix
Audi will notify owners, and dealers will inspect the weld between the brake pedal and the brake pedal plate and, as necessary, replace the entire brake pedal, free of charge. The recall began January 12, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46i7.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V786000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.