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Safety recall · 20V796000

Equipment: integrated jack / leveler / stabilizer Jayco recall

Jayco reported this recall to NHTSA on December 17, 2020. It covers about 1,705 vehicles across 6 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
20V796000
Reported
Dec 17, 2020
Vehicles
1,705
Area
Equipment & accessories

The problem

Jayco, Inc. (Jayco) is recalling certain 2015-2020 Seneca Class C motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

The risk

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

The fix

Jayco will notify owners, and dealers will install an updated support bracket. The recall began February 12, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903529.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V796000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2015 Jayco Seneca02B
2016 Jayco Seneca01A
2017 Jayco Seneca21B
2018 Jayco Seneca03C
2019 Jayco Seneca33D
2020 Jayco Seneca13D

Questions

Is the 20V796000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V796000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V796000 announced?

Jayco reported it to NHTSA on December 17, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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