The problem
Altec Industries, Inc. (Altec) is recalling certain 2016-2020 DH-B Series, DH-E Series, and D3000-E digger derricks set up for combined use and equipped with radio remote upper controls. These units only have the derrick use capacity chart and do not have the combined use capacity chart.
The risk
The operator may not have access to the rated capacity information while they are operating the equipment in combined use, increasing the risk of an injury.
The fix
Altec will notify owners, and will require them to attach a capacity placard to the radio remote using a lanyard if it is missing, free of charge. The recall began on March 16, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 792.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V012000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.