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Safety recall · 21V024000

Power train: shift linkage / cable / rod Subaru recall

Subaru of America reported this recall to NHTSA on January 26, 2021. It covers about 383 vehicles across 2 model years listed below. The repair is free.

Campaign
21V024000
Reported
Jan 26, 2021
Vehicles
383
Area
Transmission & drivetrain

The problem

Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.

The risk

A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.

The fix

Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-21.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V024000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 Subaru Impreza142A
2021 Subaru Outback3004D

Questions

Is the 21V024000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Subaru of America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V024000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V024000 announced?

Subaru of America reported it to NHTSA on January 26, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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