Audi Critical Fasteners Recall 21V027000 (1 Vehicles)

The problem

Volkswagen Group of America, Inc. (Audi) is recalling one 2019 Audi Q3 vehicle. Production deviation in the belt pully can prevent the circlip from properly engaging the steering rack.

The risk

The circlip can detach and catch on surrounding components, causing the steering system to lock and increasing the risk of a crash.

The fix

Audi will notify the owner, and a dealer will replace the steering rack, free of charge. The recall was completed February 28, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 48P7.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V027000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2019 Audi Q3	0	4	C

Vehicle

Complaints

Recalls

Grade

2019 Audi Q3

Questions

Is the 21V027000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volkswagen Group of America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V027000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V027000 announced?

Volkswagen Group of America reported it to NHTSA on January 27, 2021. Owners are usually notified by mail within about two months.

Steering: critical fasteners Audi recall