The problem
Shyft Group is recalling certain 2020-2021 RV Chassis K2, K3, K4 vehicles. The steering gear mounting fasteners may come loose, and fall out or interfere with other steering components.
The risk
If the steering gear mounting fasteners interfere with other steering components, difficulty in steering may occur, increasing the risk of a crash.
The fix
Shyft Group will notify owners, and dealers will remove and replace the steering gear mounting fasteners, free of charge. The recall began February 12, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V041000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.