The problem
Ducati North America (Ducati) is recalling certain 2016-2018 XDiavel S and XDiavel STD motorcycles. The side stand bracket may fatigue under load, resulting in failure of the side stand assembly and a potential for the motorcycle to fall when stationary on the stand.
The risk
A falling motorcycle can increase the risk of injury to persons nearby.
The fix
Ducati will notify owners, and dealers will install a new side stand bracket, free of charge. The recall is expected to begin March 15 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-21-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V085000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.