The problem
Autocar, LLC (Autocar) is recalling certain 2019-2021 Xpeditor and 2021-2022 Legend vehicles equipped with a MRS 7" display. The display may restart during operation, resulting in the warning lights not being visible until the restart is completed. The display may restart during operation and the warning icons for the Seat Belt, Low Air, Check Engine, ABS, Park Brake Applied, Turn Signal Indicator, Fuel Level, Electrical Charge, Coolant Temperature and Oil Pressure will not be visible until restart has completed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
During a display restart, warning lights such as the seat belt, check engine, fuel level, and other important warnings may not display, increasing the risk of a crash or injury.
The fix
Autocar will notify owners, and dealers will replace the display, free of charge. Interim notices informing owners of the safety risk were mailed April 19, 2021. A second notice will be sent when the remedy becomes available in February 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2102- DC-2101.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V093000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.