The problem
Autocar, LLC (Autocar) is recalling certain 2018-2021 Xpeditor vehicles. The turbocharger heat shield may fail and detach from the vehicle.
The risk
A detached heat shield can become a road hazard, increasing the risk of a crash or injury.
The fix
Autocar will notify owners, and dealers will replace the turbocharger heat shield, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2103.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.