The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles equipped with Alcoa Mirror Polish Wheels, part number ULT 391, and wheel size 22.5 x 8.25. Under certain circumstances, these wheels may not be able to support the load, which can cause the wheels to bend or break while in use.
The risk
Bent or broken wheels can increase the risk of a crash.
The fix
The affected vehicles have been contained by the manufacturer, and therefore no owners will be notified. Dealers will replace the wheels, free of charge. The recall began January 29, 2021. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is 21E-007.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.