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Safety recall · 21V102000

Air bags: frontal Mercedes-Benz recall

Mercedes-Benz USA reported this recall to NHTSA on February 22, 2021. It covers about 36 vehicles across 1 model year listed below. The repair is free.

Campaign
21V102000
Reported
Feb 22, 2021
Vehicles
36
Area
Airbags

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.

The risk

Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.

The fix

MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020037.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V102000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 Mercedes-Benz GLA25003C

Questions

Is the 21V102000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mercedes-Benz USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V102000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V102000 announced?

Mercedes-Benz USA reported it to NHTSA on February 22, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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