The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2013-2015 Outlander Sport vehicles originally sold, or ever registered, in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure, such as from road salt use.
The risk
A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
The fix
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied, or the front cross member will be replaced with a new one, free of charge. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-001. This recall is an expansion of NHTSA recall number 20V-279. Owners not previously notified under 20V-279 were notified on March 22, 2021.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V144000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.