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Safety recall · 21V157000

Suspension Porsche recall

Porsche Cars North America reported this recall to NHTSA on March 10, 2021. It covers about 396 vehicles across 5 model years listed below. The repair is free.

Campaign
21V157000
Reported
Mar 10, 2021
Vehicles
396
Area
Suspension

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Taycan Turbo, Taycan Turbo S, Taycan, Taycan 4S, 911 Turbo S Coupe, Cayman, Cayman T, Cayman S, Cayman GT4, 911 Carrera Coupe, 911 Carrera S Coupe, 911 Carrera 4S Coupe, 911 Carrera 4S Targa, 911 Carrera Cabriolet, 911 Carrera S Cabriolet, 911 Carrera 4S Targa Heritage Design Edition, 911 Carrera 4S Cabriolet, 911 Turbo Coupe, 911 Turbo Cabriolet, 911 Turbo S Cabriolet, 718 Spyder, and Boxster vehicles. Certain suspension components may not have been tightened correctly and can loosen.

The risk

Loose suspension components may detach, causing a sudden loss of vehicle stability and control, and increasing the risk of a crash.

The fix

Dealers will replace the affected suspension nuts and bolts. Dealers will also inspect surrounding components for damage, and replace any damaged parts as necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 7, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA3.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V157000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 21V157000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Porsche Cars North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V157000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V157000 announced?

Porsche Cars North America reported it to NHTSA on March 10, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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