The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cushion cover on the left-side lower knee air bag may come loose, which could result in the cushion unfolding from the air bag module housing.
The risk
In the event of a crash, an unfolded knee air bag may not offer the driver full protection, increasing the risk for injury.
The fix
Land Rover will notify owners, and dealers will replace the left-side lower knee air bag module, free of charge. The recall began May 3, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N566.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V168000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.