The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
The risk
Failure of the rear axle or driveshaft may cause the loss of motive power, failure of the parking brake, and the inability to shift the transmission into "PARK," increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V202000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.