The problem
Altec Industries, Inc. (Altec) is recalling certain 2017-2018 AT37/41/48M, AT41P, AT48S, L37M, L42A, and TA40 aerial device vehicles. The rotation bearing fasteners may experience stress corrosion cracking.
The risk
Cracked rotation bearing fasteners may break, causing separation of the pedestal and turntable, increasing the risk of death and/or injury.
The fix
Altec will notify owners, and dealers will replace the rotation bearing fasteners, free of charge. The recall began on May 21, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 807.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V239000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.