The problem
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Spartan Fire Gladiator and MetroStar vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk
A loss of power steering assist may increase the risk of a crash.
The fix
Spartan Fire will notify owners, and dealers will provide a new power steering pump, free of charge. The recall began on June 4, 2021. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V252000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.