The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
The risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
The fix
Porsche will notify owners, and dealers will replace the lock nuts, free of charge. The recall began on June 18, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA9.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V271000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.