Dodge Critical Fasteners Recall 21V280000 (2,721 Vehicles)

The problem

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

The risk

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

The fix

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V280000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2020 Dodge Durango	56	2	A
2021 Dodge Durango	208	8	C

Vehicle

Complaints

Recalls

Grade

2020 Dodge Durango

2021 Dodge Durango

208

Questions

Is the 21V280000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V280000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V280000 announced?

Chrysler reported it to NHTSA on April 22, 2021. Owners are usually notified by mail within about two months.

Air bags: critical fasteners Dodge recall