The problem
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International LT and RH trucks. The wrist pin may crack and cause connecting rod failure.
The risk
Connecting rod failure may cause a stall, increasing the risk of a crash.
The fix
Navistar will notify owners and dealers will install a detection system software to warn the driver prior to engine connecting rod failure and engines with a defective connecting rod will be repaired, free of charge. Vehicles previously repaired under Recall 20V255 that received only a software update will need to return to the dealer for the new remedy. Owner notification letters were mailed on June 11, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21505.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V281000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.