The problem
Arcimoto Inc (Arcimoto) is recalling certain 2019-2021 FUV, 2020 Deliverator, 2020-2021 Roadster, and 2021 Rapid Responder motorcycles. The Steering Angle Sensor (SAS) may have been incorrectly calibrated, causing the SAS to fail to or incorrectly detect a fault.
The risk
The inverters may apply unequal torque after a failure mode is detected, causing over steer and increasing the risk of a crash.
The fix
A service technician will update the firmware and replace the idler arm, free of charge. Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Owner notification letters were mailed May 27, 2021. Owners may contact Arcimoto customer service at 1-541-683-6293.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Arcimoto dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V307000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.