The problem
BMW of North America, LLC (BMW) is recalling certain 2021 BMW 230i and M240i vehicles. Supports within the roof liner may be insecurely attached.
The risk
The support may separate from the roof liner and fall into the passenger compartment, increasing the risk of injury during a crash necessitating the deployment of the head air bag.
The fix
Dealers will inspect and repair or replace the roof liner as necessary, free of charge. Owner notification letters will not be sent. The one owner was notified on June 15, 2021 by telephone and the vehicle has been repaired. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V342000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.