The problem
General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet 6500HD vehicles. The engine control module (ECM) was calibrated incorrectly, allowing the vehicle to exceed the tires' maximum speed rating of 75 mph.
The risk
Tire failure can occur if the vehicle speed exceeds the maximum tire speed rating, increasing the risk of a crash.
The fix
Dealers will update the ECM software, free of charge. Owner notification letters were mailed June 7, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202325530.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V346000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.