The problem
Ford Motor Company (Ford) is recalling certain 2021 Super Duty F-350 and F-450 vehicles equipped with a fifth wheel left-hand mounting bracket that may be cracked.
The risk
A cracked mounting bracket could result in the fifth wheel detaching from the vehicle while towing, increasing the risk of a crash.
The fix
Dealers will inspect the mounting bracket, and replace the bracket if necessary, free of charge. Owner notification letters were mailed on June 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S23.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V379000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.