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Safety recall · 21V397000

Equipment: electric water heater Kzrv recall

KZRV, L.P. reported this recall to NHTSA on May 26, 2021. It covers about 117 vehicles across 2 model years listed below. The repair is free.

Campaign
21V397000
Reported
May 26, 2021
Vehicles
117
Area
Equipment & accessories

The problem

KZRV, L.P. (KZRV) is recalling certain 2021 Stratus and SportTrek trailers. The water heater circuits were wired with an incorrect size circuit breaker, which may prevent the breaker from tripping, and failing to provide adequate wiring protection.

The risk

Inadequate wiring protection can increase the risk of a fire.

The fix

Dealers will replace the 20 amp circuit breaker with a 15 amp circuit breaker, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2021-02.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kzrv dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V397000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 Kzrv Sporttrek02F
2021 Kzrv Stratus03F

Questions

Is the 21V397000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KZRV, L.P.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V397000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V397000 announced?

KZRV, L.P. reported it to NHTSA on May 26, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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