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Safety recall · 21V424000

Power train: control module (tcm / pcm / tecm) Land Rover recall

Over-the-air fix

Jaguar Land Rover North America reported this recall to NHTSA on June 3, 2021. It covers about 163 vehicles across 2 model years listed below. The repair is free.

Campaign
21V424000
Reported
Jun 3, 2021
Vehicles
163
Area
Transmission & drivetrain

The problem

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles equipped with 6-cylinder engines. The Powertrain Control Module (PCM) may unexpectedly switch off while the vehicle is in motion, resulting in an engine stall with no warning.

The risk

An engine stall can increase the risk of a crash.

The fix

The Connected Diagnostic Services (CDS) and the Over-the-air (OTA) diagnostics functionality will be disabled, either by a dealer or through an OTA update, free of charge. Owner notification letters were mailed July 28, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N599.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V424000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2020 Land Rover Defender608F
2021 Land Rover Defender010F

Questions

Is the 21V424000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jaguar Land Rover North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V424000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V424000 announced?

Jaguar Land Rover North America reported it to NHTSA on June 3, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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