The problem
Forest River, Inc. (Forest River) is recalling certain 2021 IBEX travel trailers. The shackle nuts may have been insufficiently tightened during production.
The risk
Loose shackle nuts can fall off the shackle bolt, causing the axle to detach and increasing the risk of a crash.
The fix
Dealers will tighten shackle nuts, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Forest River customer service at 1-574-642-3119. Forest River's number for this recall is 77-1361.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V442000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.