The problem
Forest River, Inc. (Forest River) is recalling certain 2021 East to West Alta Travel Trailers. The LP/CO detector was installed in the incorrect location.
The risk
Incorrect placement of the LP/CO detector can impair the detection of a propane leak, increasing the risk of a fire, or the presence of carbon monoxide, increasing the risk of injury.
The fix
Dealers will install a new detector in the correct location, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 501-1366.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East TO West dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V444000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.