The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V453000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.