The problem
Marion Body Works Inc. is recalling certain 2019-2021 Spartan Gladiator and MetroStar vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk
A loss of power steering assist can increase the risk of a crash.
The fix
Spartan dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works number for this recall is 21V-252.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V458000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.