The problem
KZRV, L.P. (KZRV) is recalling certain 2021 Connect travel trailers. The trailer tongue weight is too low, which may not apply enough downward force to the hitch of the tow vehicle, causing the trailer to be unstable at highway speeds.
The risk
An unstable trailer can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will increase the tongue weight by adding additional weight to the tongue or by moving the axles, free of charge. Owner notification letters were mailed August 12, 2021. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall KZ_2021-04.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kzrv dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V460000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.