The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 911 Turbo Coupe, 911 Turbo S Coupe, 911 Carrera 4S Targa, 911 Carrera 4S Cabriolet, 911 Turbo S Cabriolet, and 911 Turbo Cabriolet vehicles. Incorrect passenger seat was installed and may cause a Occupant Classification System (OCS) malfunction.
The risk
An OCS malfunction may affect the front passenger air bag, increasing the risk of injury.
The fix
Dealers will install the correct seat, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V467000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.