The problem
Forest River, Inc. (Forest River) is recalling certain 2021 East to West Entrada Class C Motorhomes. The federal placard incorrectly states that there are six seats equipped with seat belts when there are actually only four. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, " Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
The risk
Vehicle occupants may be unaware of the accurate number of seat belts, resulting in unsecured passengers and increasing the risk of injury in a crash.
The fix
Forest River will provide a new federal placard, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 504-1374.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East TO West dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V475000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.