The problem
Mack Trucks, Inc. (Mack Trucks) is recalling certain 2020-2021 Granite vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
The risk
The short screws can cause the hardware to separate from the suspension system and become a road hazard, increasing the risk of a crash or injury.
The fix
Mack Trucks will inspect the suspension system and replace the lower rear pivot cap screws, as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Mack Trucks' customer service at 1-800-866-1177. Mack Trucks' number for this recall is SC0426.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V476000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.