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Safety recall · 21V478000

Power train: driveshaft Mercedes-Benz recall

Mercedes-Benz USA reported this recall to NHTSA on June 25, 2021. It covers about 1,522 vehicles across 3 model years listed below. The repair is free.

Campaign
21V478000
Reported
Jun 25, 2021
Vehicles
1,522
Area
Transmission & drivetrain

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2018 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the flange may be insufficient, which could result in driveshaft separation.

The risk

A separated driveshaft may cause a loss of drive power, increasing the risk of a crash.

The fix

Dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021090008.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V478000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 21V478000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mercedes-Benz USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V478000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V478000 announced?

Mercedes-Benz USA reported it to NHTSA on June 25, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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