The problem
Winnebago Industries, Inc. (Winnebago) is recalling certain 2021-2022 Solis, Travato, and Ekko vehicles, equipped with GE-ES Double Flipseats. The seat belt retractors may lock up when the vehicle is on a slight incline. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk
If the seat belt retractor locks, a passenger may believe they are trapped in the vehicle, increasing the risk of injury.
The fix
Winnebago will work with Freedman to notify owners, and dealers will inspect the seat and repair, free of charge. Owner notification letters were mailed on July 23, 2021. Owners may contact Winnebago customer service at 1-614-585-6939 or 1-800-537-1885 or Freedman customer service at 1-800-443-4540.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V480000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.