The problem
Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk
Unsecured seats may not properly restrain occupants during a crash, increasing the risk of injury.
The fix
Prevost will provide instructions to inspect and replace the seat belt clamp, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR SR21-308.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V485000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.