Porsche Column Recall 21V493000 (27 Vehicles)

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne vehicles. The screw connection between the steering column and steering box may fail, which can result in a detached steering column.

The risk

A detached steering column can cause a loss of control, increasing the risk of a crash.

The fix

Dealers will install a new screw, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB4.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V493000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2021 Porsche Cayenne	0	5	C

Vehicle

Complaints

Recalls

Grade

2021 Porsche Cayenne

Questions

Is the 21V493000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Porsche Cars North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V493000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V493000 announced?

Porsche Cars North America reported it to NHTSA on June 30, 2021. Owners are usually notified by mail within about two months.

Steering: column Porsche recall