The problem
Northwood Manufacturing, Inc. (Northwood) is recalling certain 2019 Arctic Fox Camper 865, Arctic Fox Camper 990, Arctic Fox Grande Ronde 28-5C, Nash Travel Trailer 29S, Nash Travel Trailer 26N, and Nash Travel Trailer 24M trailers, equipped with Dometic S31, R731, and R2131 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Dometic service centers will replace the manifold bolt and valve seal, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Northwood customer service at 1-800-766-6274. Northwood's number for this recall is 2021-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Northwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V511000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.