The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling certain 2003-2022 MBII, T-Series, and G5 school buses. The emergency release handle on the service door may bind, not allowing the door panels to open.
The risk
The service door may not open, preventing evacuation of the vehicle in case of emergency, and increasing the risk of injury.
The fix
Dealers will provide instructions on how to correctly adjust the service door, free of charge. Owner notification letters were mailed on September 8, 2021. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 21-087-DUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V530000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.